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Appointments
How soon can I get an appointment?
We always have time allocated in our agenda for emergency appointments. For special occasions such as travelling, weddings etc…. please contact our Patient Coordinator and she will kindly schedule your appointment at your earliest convenience.
Do you welcome new patients?
Yes. We’re always accepting new patients. Contact us today to get more information and book your first appointment.
How can I refer my friends and family?
It is a pleasure for us to see your friends and family. Please ask them to call our office and to provide us with your name and we will be more than happy to schedule an appointment for them.
Procedures
What is the length of my first appointment?
During your first visit to our office, you will receive a thorough dental examination that includes X-rays and cleaning. Your dentist will develop a Personal Dental Care Plan, based upon your immediate needs, current dental health and long-term oral health goals. This individual plan will include recommendations for cleanings, restorations and preventive treatments. Please set aside 2 hours from your schedule.
Will I experience pain during my procedure?
At our office, we care about your wellbeing and your overall positive experience. Dr Bautista makes sure that all procedures performed in the office follow our protocols to minimize any possible discomfort you might feel.
Do I need X rays?
We believe in the principle of limiting our patients’ exposure to radiation. When needed, we monitor the status of hard tissues (bones and teeth) with digital X-rays keeping the radiation dosage to the minimum.
Insurances
Do you transmit my claim electronically to the insurance company?
We will be more than happy to submit your claim electronically at no cost to you. Usually, you will be reimbursed for the portion of the fees your plan covers between 1 to 3 business days following the submission of the claim.
Do you accept student dental plans?
Yes. We accept the ASEQ student dental plan as well as dental insurance. If you have any questions about payments, please contact our office for more information and we will be happy to help you.
Technology
What type of technology do you use that I can benefit from?
The use of technology can be divided into two main categories: for diagnosis and treatment planning in which we routinely use digital radiology keeping radiation dosage to the minimum, and profiting from the high resolution images. The use of 3D planning tools enables us to graphically predict the outcome of procedures like implants and orthodontics. The second category is technology for treatments where we include the digital capturing of the images of your mouth including the topographic details without having to use uncomfortable impression materials.
What is the benefit of digital X Rays?
The foundation of a thorough examination of the hard tissues (bone and teeth) is the analysis of radiographs. When capturing digital media, the resolution, size, quality, storability and analysis are much improved. Also the amount of radiation dose can be lowered as much as one half when compared with analog methods.
What is the benefit of a digital impression system?
Itero is the world leading company in developing technology for intra-oral impressions. This advance in technology represents a huge benefit for our patients since we eliminate uncomfortable procedures using gummy materials that stimulate gag reflex and anxiety.
General
What are your business hours?
Our business hours are:
Monday 9:00 am – 5:00pm.
Tuesday 8:30 am – 5:00pm.
Wednesday 8:30 am – 6:00pm.
Thursday 8:30 am – 5:00pm
Friday 9:00 am – 1:00pm
How do I get to your office?
By Subway the closest stations are:
1. Orange Line – Lucien L’Allier, exit the station onto Lucien L’Allier Street and walk north toward René Levesque Blvd and continue walking up north, to 2121 rue Crescent (Suite 300) in between Boulevard Maisonneuve and Rue Sherbrooke.
2. Green Line – Guy Station, exit the station onto Boulevard Maisonneuve and walk east until Crescent St., where you turn left and find our building at 2121 rue Crescent (Suite 300).
3. Green Line – Peel Station, exit the station onto Rue Sherbrooke and walk west until Crescent St., where you turn left and find our building at 2121 rue Crescent (Suite 300).
Is there parking close by?
There is public parking on Crescent, St. Catherine or Sherbrooke Street, as well of other paid parking lots.
Payment
How can I pay my bill?
The totality of the fees due after each treatment session must be paid by the patient. For your convenience, we accept Visa, Mastercard, American Express, and all debit cards.
Do you get paid directly by my insurance company?
No we don’t! Our patients will be reimbursed directly from their insurance company for the portion of the fees covered by their plan, 1 to 3 business days following the submission of the claim.